Make a bigger difference to your career and to patient care with us Please note the location of this role is Nationwide (guided by your home location) *** Cygnet Health Care, founded in 1988 is one of the UK’s largest independent providers of mental healthcare pathways. Our organisation provides care to a wide range of individuals with psychiatric illnesses and disabilities, with services at sites located across England. The post of Contract Account Lead would suit an experienced data administrator who has experience of working in a customer and data focused environment. The role would suit a self-motivated, courteous, hardworking, proactive professional individual who has a keen eye for detail, who is able to multi-task, manage conflicting deadlines and has a good knowledge of Microsoft Excel, Word etc. It is crucial to the role that you have strong Microsoft Excel skills and the successful candidate will need to be confident with Excel and able to quickly acquire skills on new IT platforms. Job Summary To coordinate the administration functions in order to comply with NHS purchaser contracts in respect of data management. To work alongside the Contract Account Manager and where necessary, the Head of Contracts and Reporting to ensure that Cygnet is fully compliant with its contracts To play a key role in customer care This job description is not exhaustive, and you would be required to undertake associated reasonable requests. Responsibilities Data Coordination - To oversee accurate and consistent completion of the data required under the various NHS contracts To liaise with Senior Managers and Admin staff across various Cygnet sites to ensure that all data is received and collated in a timely manner To maintain data quality in terms of both recording (internally) and reporting (externally) To assist with Cygnet’s main monthly/quarterly/biannual and annual data submissions To provide a professional and approachable representation from the contract accounts team by attending contract review meetings with NHS customers and other external stakeholders To create and amend templates where necessary for data submissions To gather data and complete accurate returns for various contracts To assist the Contract Account team with submissions To disseminate such information to the NHS customer each week, month and quarter by the required deadlines To complete ad-hoc data submissions when required General Administration Dissemination of information across all Cygnet’s hospitals, liaising consistently with Senior Managers and staff at all sites Occasional coordination of facilities and catering for meetings Occasional audio typing of letters, and ensuring all correspondence is sent out in accordance with Cygnet Health Care policy Other To act in accordance with all Cygnet Health Care policies To act in a fully confidential manner, both patient and business confidentiality To attend/complete annual mandatory training Note This job description will be reviewed by the post holder and Line Manager and will form part of the process of annual appraisal and performance review. This document is a guide to the duties of the post and not an inflexible, exhaustive specification. It is subject to review and may be altered by mutual agreement in light of future developments. Due to recent legislation, any person entering our care homes after November 11th 2021, are required to be double vaccinated against COVID 19 before entering our residential sites, unless they can show a genuine medical exemption.**