At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. Are you the right candidate for this opportunity Make sure to read the full description below. As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you. What you can expect: Brilliant training – you don’t need experience to join us as a barista The opportunity to grow your career and develop personally and professionally Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift 50% off all handmade drinks and 20% off everything else when you’re off shift Performance related incentive scheme Recommend A Friend scheme Pension scheme Length of service recognition Access to Bean Box - you’ll have access to hundreds of discounts and freebies at the touch of a button. You might want cheap cinema tickets or savings at one of your favourite brands – there’s so much choice! Why choose us? When you join us, you’re joining a family - whether that’s your team, regular customers, or the local community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There’s something for everyone. Our Shift Leaders in this location earn up to £9.70 per hour. Starter rates apply for the first 13 weeks, depending on age and length of service: 22 and under: £9.40 per hour (rising to £9.70 per hour after 13 weeks) 23 and over: £9.70 per hour If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffe Nero you really can be you, with us.